Support
If you have a question about your purchase, your personalized report, or a charge from TheFogPattern, we’re here to help. There is no chatbot and no ticket maze — you write to a real person, and a real person answers.
Quick answers
Your report hasn’t arrived
Your personalized report (“Your Clarity Map”) is delivered by email, usually within minutes of your purchase. Check your spam or promotions folder first. If it’s not there, email us and we’ll resend it right away.
You want a refund
Every digital product comes with a 30-day money-back guarantee — any reason, no forms, no hoops. Email us with the address you used at checkout and we’ll refund you in full. The details are in our Refund Policy.
You don’t recognize a charge
Our charges appear on card statements under a descriptor referencing THEFOGPATTERN.COM. If a charge looks wrong — unexpected, duplicated, or unfamiliar — email us before opening a bank dispute. We resolve these quickly, almost always faster than your bank can.
TheFogPattern provides one-time, personalized digital educational reports based on your quiz answers. Our content is for general educational purposes only and is not medical advice, diagnosis, or treatment.